New Delhi - Services - Asset Management And Strategic Advisory Services

WHY ASSET MANAGEMENT?

• As complex, market-sensitive, capital and personnel intensive operations, hotels require proactive planning across key areas of business operations to mitigate the various risks and challenges associated with the hospitality industry.
   
• HVS Asset Management and Strategic Advisory can provide unique value propositions through services aimed to assist hotel owners and investors to achieve optimal performance from their hospitality assets and investments.
   
• Through expert, independent market assessments and unbiased reviews of various processes affecting the operational efficiency of hotel assets, our services will be custom-designed to meet the particular needs of each individual client and asset we manage.

Our entrepreneurial philosophy allows us to think like owners and operators ourselves, which enables us to better reflect the thinking and actions of hospitality asset investors.

Three key offerings are:

PRE-OPENING SUPPORT SERVICES

HVS will offer end-to-end strategic planning and asset oversight during the most critical phase of a hotel’s lifecycle, its Pre-Opening. The client benefits by being equipped with key support services through a one-stop solution from dedicated experts in global hospitality. The modular approach for this offering allows you to choose a service that is best suited to your needs for a proposed hotel:

• Business Viability Study
  • Product concept and design validation
  • Financial validation and pricing strategy
  • Competition benchmarking
  • Food and Beverage concept and design
     
• Sales and Business Planning
  • Annual operations budget planning
  • Marketing plan
  • Creating brand identity (more)
  • Creating website, intranet design, e-marketing and online distribution (more)
  • Customer Information System framework
  • Creating guest loyalty programme framework
     
• Human Resource Planning and Management
  • Compensation planning and organizational structure
  • Creating standard operating procedures
  • 20│20 Skills™ assessment for senior management
     
• Unit Opening
  • Brand launch and creative strategy

HOTEL SITUATIONAL ANALYSIS

Do you want a tool that will reveal the external and internal performance of your hotel in ‘one’ comprehensive review? If yes, the HVS Hotel Situation Analysis is the answer.

This exercise is essentially a one-time review providing a snapshot of a unit’s performance – External and Internal environment. It allows owners to get an insight on the current performance in a complete manner covering all facets of hotel operations and control systems. The exercise points out the inherent potential in the asset and the recommended route to achieve that. It typically comprises:

• Market Area Analysis
   
• Hotel Performance Review and SWOT Analysis
   
• Operations and Process Review
  • Front Office
  • Food and Beverage Service
  • Food Production
  • Housekeeping
  • Sales and Marketing
  • Human Resources
  • Finance
  • Purchase and Materials
  • Engineering and Maintenance
  • Information Systems

‘As Is – To Be’ Blue Print

The review serves as a mirror highlighting an asset’s key areas of concern, thereby allowing for mitigation of future risks and challenges, while assisting in evaluation of the asset’s value in real terms.

S.P.E.A.R.^TM AUDITS

Would you like an ongoing, independent 360 o assessment of your unit’s current performance and operations? Do you wish to convert a large portion of the business support cost to variable cost? Do you want to assess your organization’s risk tolerance level?

Through S.P.E.A.R. TM Audits, HVS AM&SA ensures that both owners and operators emerge as winners. Independent and unbiased reviews prove to be a solid tool for assessing a hotel. If conducted early and regularly, operational audits benefit the ownership by identifying potential risk areas before they blow out of proportion.

The audit would align HVS as an extension of your unit’s management team to help achieve robust operational backbone and optimal performance. It will be cyclic in nature and focus on:

• Revenue Optimisation
• Cost Management
• Human Resource
• Customer Satisfaction and Compliances

Lender’s Engineer

Did you know efficient design management of your hotel can save you over 4 months of construction time? Is the budget of the hospitality project you are funding, realistic?

Lender’s Engineer is a great tool for banks and financial institutions to minimize ending risk. HVS AM&SA principally assures and ensures the correctness of project execution and its periodic reporting to the lender/investor.

It comprises:

• Assist in Preparing a Researched Project Budget;
• Assist in Preparing a Detailed Project Schedule;
• Review Design Briefs;
• Assist in Reviewing the Design Effort;
• Conduct Regular Meetings of the Relevant Stakeholders in the Project;
• On-site visits and Progress reports;
• Review the Pre-Opening Budget;
• Ensure Project Completion; and
• Review Start-up and Initial Performance

Development Manager

Do you want to outsource the entire development phase management of your hospitality project to an expert in this field?

HVS AM&SA offers end-to-end project management services through a Development Manager engagement comprising:

• Company Business Plan and Long-term Strategy
• Network Plan Development
• Techno-Viability Study
• Operator/Brand Search
• Assist in Engaging Design Consultants
  • Release RFPs
  • Screen, select and negotiate contracts
  • Coordinate, review and manage the design effort
• Assist in Preparing a Researched Project Budget
• Assist in Preparing a Detailed Project Schedule
  • Regular monitoring
  • On-site visits and progress reports
• Review Design Briefs
• Seek and Appoint a Project Management Company
• Manage Consultants, Vendors and Operator
• Human Resource Planning and Management
• Review the Pre-Opening Budget
• Co-ordinate the Handover of the Project
• Prepare Comprehensive Sales and Marketing Plan
• Design and Produce Sales and Marketing Collaterals
• Ensure Project Completion