Global Hospitality Report (April 16, 2018)

The HVS Quarterly Taiwan Update 
By Christy Tung and Daniel Voellm

This market snapshot provides an overview of the 2017Q4 performance of the tourism industry in Taiwan, particularly visitor arrivals and lodging markets data.

Market Pulse: New Orleans, LA 
By Lauren Hock

On the three-hundred-year anniversary of the founding of the city, New Orleans welcomes more visitors than ever.

Factors Driving Hotel Wellness, Asset Management and Revenue 
By Mia Mackman

The original value and objectives associated with spa facilities and wellness programming have surpassed preconceived departmental importance.

Frasers Hospitality to Open Capri Residence in China Square Central in 2019 

Singapore-based Frasers Hospitality is set to open a hotel residence at China Square Central in Singapore under its Capri brand to cater to young business travellers worldwide. Distributed across a gross floor area of 16,000 square metres, Capri by Fraser China Square will offer 304 lifestyle-focused rooms. New technologies will be incorporated throughout the property and these include; a chatbot with an app which guests can utilise to make reservations, check-in or request for housekeeping, motion sensors that monitor guest occupancy and housekeeping requests from the app, and RFID tags that will be attached to items to be washed with robots picking up trolley carts to streamline the linen delivery process. Slated to open in the first quarter of 2019, Capri by Fraser China Square is one of eight Capri properties in the pipeline that will all open by 2021. Capri currently has eight existing properties in Southeast Asia, Australia, China and Europe.


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