Decisions, Decisions... Which Hotel Operating Model is Right for You?

Hotel brands, owners and management companies have created permutations and combinations of operating models that, when used appropriately, will increase profitability, make a project more attractive to lenders and add value to guests.


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Stephen Collins is an Associate Director with HVS’s London office. He joined the company in 2014 after graduating with an MSc in International Hotel Management from the University of Surrey and spending a year working in operations in one of London’s luxury hotels. He also holds a bachelor’s degree in Management and Organizational Studies specialising in Finance from the University of Western Ontario and has undertaken a large variety of feasibility studies and valuations across Europe.
Sophie Perret is a senior director at the HVS London office. She joined HVS in 2003, following ten years’ operational experience in the hospitality industry in South America and Europe. Originally from Buenos Aires, Argentina, Sophie holds a degree in Hotel Management from Ateneo de Estudios Terciarios, and an MBA from IMHI (Essec Business School, France and Cornell University, USA). Since joining HVS, she has advised on hotel investment projects and related assignments throughout the EMEA region, and is responsible for the development of HVS's business in France and the French-speaking countries. Sophie completed an MSc in Real Estate Investment and Finance at Reading University in 2014. Sophie is also a certified surveyor and a member of the RICS. For further information, please contact: [email protected] or +44 20 7878- 7722 (Work)


  1. Hafid MirabtiApril 20, 2015

    Good insight report

  2. michal kusnierApril 21, 2015

    Nice summary and valuable observations.

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