Companies in the hospitality industry are choosing to make diversity and inclusion a priority. By doing so, their organization best represents today’s market and also helps them attract and retain the best talent in the industry. Hiring a chief diversity officer, developing an inclusivity strategy, and connecting with their varied client base can ensure that diversity is being addressed at every level and companies are successfully achieving their goals.
Internship is a crucial first step into the Indian hospitality sector for most hospitality students in the country. The HVS internship study explores the perspectives of the different stakeholders - students, industry and academia - to understand the challenges faced by them during internship programs. Additionally, it also identifies the best practices and offers recommendations that can help make the internship program more successful going forward. Read our latest report to know more.
Efficient usage of technology will help the hospitality sector to improve profitability, while enhancing guest experience going forward.
COVID-19 has affected the hospitality and tourism industries in a number of ways, and hotel food and beverage operations is one of the most affected areas. A decline in travel, low occupancy rates, and guests shifting to either cooking at home or preferring drive-thru, curbside, and delivery over eating out has led to hotel F&B rapidly evolving and adjusting their models. Hotels are marketing their eateries to locals, offering contactless food delivery, and enhancing gift card sales.
In an ideal world, the restaurant industry would reopen after the Covid-19 pandemic to hordes of diners hungry to make up for lost time. The reality, however, is that a large percentage of former customers simply won’t have money to spend dining out.
The peer group for the Compensation Study of General Managers comprises of luxury five-star hotels in Dubai and covers the following data points; base salary, bonus or cash equivalent, allowances, and cash compensation.
Vicki Richman attended Disney Institute. We have incorporated much of what she learned into our company. Every year we improve our company’s culture and that of our hotels. If the Walt Disney Company is any benchmark, it's clearly worth doing.
What is needed to reposition an entire destination? All around the world destinations reach a mature life cycle and are forced to re-invent themselves due to increased global competition. This case study on Montenegro can provide an insight.
This White Paper aims to articulate the industry’s key requirements and highlights the support policies that are needed to facilitate the growth of the Indian hospitality sector by 2021.
Steve Rushmore's June 2009 article for Lodging Hospitality magazine.