Hotels should go above and beyond their competitors to sell peace of mind. In return for taking better care, hotels should benefit from better internal control procedures, measurable payback and considerable goodwill.
Technologists and Hoteliers have very different personalities, yet both are critical to successful hotel technology decisions. This article explores the nature of that sometimes difficult collaboration, and offers some advice for a smooth process.
Tourism is a unique industry. It can effectively create its own demand through the creation of attractions and provision of supporting infrastructure, following the "build it and they will come" approach.
While the nation’s hospitality industry limped through 2001, there were several cities across the nation that fared reasonably well in spite of the malaise caused by the national economy slowdown and the events of September 11th. San Diego, also know
The outlook for the lodging market in Santa Barbara is fairly sunny. As a whole, the Santa Barbara–Santa Maria area finished 2001 at 68.2% occupancy, only 2.2 percentage points down from its 70.4% occupancy finish in 2000.