Companies in the hospitality industry are choosing to make diversity and inclusion a priority. By doing so, their organization best represents today’s market and also helps them attract and retain the best talent in the industry. Hiring a chief diversity officer, developing an inclusivity strategy, and connecting with their varied client base can ensure that diversity is being addressed at every level and companies are successfully achieving their goals.
Efficient usage of technology will help the hospitality sector to improve profitability, while enhancing guest experience going forward.
COVID-19 has affected the hospitality and tourism industries in a number of ways, and hotel food and beverage operations is one of the most affected areas. A decline in travel, low occupancy rates, and guests shifting to either cooking at home or preferring drive-thru, curbside, and delivery over eating out has led to hotel F&B rapidly evolving and adjusting their models. Hotels are marketing their eateries to locals, offering contactless food delivery, and enhancing gift card sales.
Vicki Richman attended Disney Institute. We have incorporated much of what she learned into our company. Every year we improve our company’s culture and that of our hotels. If the Walt Disney Company is any benchmark, it's clearly worth doing.
What is needed to reposition an entire destination? All around the world destinations reach a mature life cycle and are forced to re-invent themselves due to increased global competition. This case study on Montenegro can provide an insight.
This White Paper aims to articulate the industry’s key requirements and highlights the support policies that are needed to facilitate the growth of the Indian hospitality sector by 2021.
Steve Rushmore's June 2009 article for Lodging Hospitality magazine.
Steve Rushmore article in Lodging Hospitality.
Steve Rushmore Monthy article in Lodging Hospitality.
Steve Rushmore's Monthy article in Lodging Hospitality.